If you have questions or problems with your internet connection, you can contact our technicians by calling (618) 244-6868 or e-mail techsupport@mvn.net. We are happy to help out in any way we can, but please keep in mind we are only responsible for problems with your internet connection and/or internet utilities (Internet Explorer, Outlook Express, modem...). If you have other problems with your computer that are unrelated to the internet, we can recommend places in our area to have your computer fixed. Thank you!